I went above and beyond to make them happy as I always do but you can't make everybody happy but I sure did try. But I guess Kimberly Powell was not so she wrote a bad review. John was very happy and thanked me for taking care of the issue.
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He asked if there was anything I could do for them he found out a little too late that he is allowed American Flags so I installed 12 US flags on poles with sleeves onto the post in front and side of lot at no charge and they also kept all the pennants and cable.
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So John very politely asks me if I could come out and get the pennants down which I did for no charge. She said she was going to sue me kept on talking I’m not sure what all she said but would not give me a chance to talk so I hung up and called John and I said who was that? He said don't worry about her she gets all worked up. That’s when Kimberly Powell called raising cane ranting and raving profanity I didn't even know who she was never met her or talked to her before. (Evidently without checking with the city) just in a hurry to get something up. 3 weeks later he calls back and says go ahead and do it. on the other side on 66th street at another car lot and asked me if they your legal? I said I don't know I can't keep up with all the different ordinances for each city and I don't check on that stuff its way too time consuming so he said he would check on it. John called to get pennants installed said he liked the ones on Park blvd. If there every is an issue I always always make the customer happy whatever it takes. I have been in business in Pinellas Park for 24 years and never had a complaint quite like this ( actually it's my first ) and people know me know this is not how I operate or I would not be in business very long since my business mostly consist of repeat business because flags, banners and pennants don't last forever.
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I have never had this happen before so I have never done this but feel I needed to respond to the above review.